MORE and more Clare people are moving their shopping habits online, choosing to purchase items from the comfort of their own home, rather than making their way to the shops. Online sales have been growing steadily year on year and are expected to be an even more integral part of the marketplace in 2018. Recent phenomena like Black Friday and Cyber Monday have moved across the Atlantic and are now a firm fixture of the festive season in the Banner County. The trend towards increased cyber shopping was highlighted in recent statistics released by the Ennis-based Retail Excellence Ireland, showing that customers browsing for goods using their mobile phones in December increased by 60% on last year. However, now that the tinsel has been taken down, what do you do when there is a problem with the product you bought online in the lead up to Christmas? According to Paul Woulfe, manager of the Clare Citizens’ Information Centre, there are …
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