Uisce Éireann is working to restore water supply to customers in parts of Ennis following a burst this morning. Efforts are being made to maintain water supply to as many customers as possible, but the burst, which occurred early this morning, is impacting some customers in the Lifford Road and Tulla Road areas of Ennis.
Repair works are progressing and are estimated to be completed by 5pm this evening, however, it may take a number of hours following repairs for normal water supply to return to all customers, especially for those on higher ground or at the end of the network.
As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.
“The repairs are being conducted as quickly and as efficiently as possible to minimise disruption and restore the water supply to homes and businesses. We understand the inconvenience an unplanned outage can have on our customers and appreciate their patience as we work to return normal water supply as quickly as possible,” said Darragh Conneely of Uisce Éireann.
“Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
“Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.”
Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie.
Andrew Hamilton is a journalist, investigative reporter and podcaster who has been working in the media in Ireland for the past 20 years. His areas of special interest include the environment, mental health and politics.