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Tag Archives: Comreg

Fix found for North West Clare phone coverage issue

HOPES have been voiced of an end to a long-running problem for customers on eir’s mobile network across North West Clare. For several months now, customers have been frustrated by difficulties in achieving stable connections for calls and mobile broadband. The situation prompted an outpouring of anger from home, farm and business customers relying on the service, particularly during the pandemic. Such was the level of severity that the issue was raised in Dáil Éireann when Deputy Michael McNamara appealed to the Tánaiste to investigate the powers of the regulator, ComReg. The Independent TD was sharply critical of what he described as a failure to deliver on promises made in the Programme for Government. He raised the issue directly with the CEO of the company, Carolan Lennon after she faced an onslaught of criticism during an appearance before the Oireachtas Committee on Transport and Communications at the end of last year. Since raising the matter in the Dáil last month, …

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Mulcahy’s ‘no’ to internet charges increase

Senator Tony Mulcahy has called on Eircom and other fibre broadband providers not to increase internet charges after Commission for Communications Regulation (Comreg) said rural internet users are not paying the full cost of broadband provision. Senator Mulcahy, who is Fine Gael Seanad spokesperson on Communications, Energy and Natural Resources, expressed his concern following a report byIrelandOffline which outlines how urban broadband customers are subsidising rural users and that Eircom may apply to the regulator to raise its rural broadband prices to recover rural costs. He has pledged to contact COMREG and Minister for Communications, Energy and Natural Resources, Alex White, requesting them to discourage operators from introducing price hikes. “The quality of fibre broadband services in rural parts of County Clare is generally well below that of what is provided in larger towns such as Kilrush, Shannon and Ennis,” he observed.

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