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Tag Archives: Shannondoc

ShannonDoc rejects request to meet with Clare councillors

SHANNONDOC has refused a request to meet members of the local authority, over their concerns about its level of out-of-hours GP cover. It has also defended its track record, saying that it has treated around 700,000 patients from Clare since the service began in 2002. At the January meeting of the Council, a request was made by Councillor Tony O’Brien that representatives of the service be invited to answer questions as to why access to some of its centres had been reduced. The Killaloe man said the matter was of particular concern, given the support the service receives from the taxpayer.  In correspondence seen by The Champion, ShannonDoc turned down the request saying such a meeting would be inconsistent with its policies, given that it has a defined Service Level Agreement (SLA) with the Health Service Executive (HSE). “The company has a Service Level Agreement (SLA) with the HSE to provide an out of hours GP service with detailed target …

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Shannodoc service to be examined as part of wider GP review

THE provision of out-of-hours GP services in the Mid-West will be examined as part of a wider strategic review of general practice, Minister of State for Mental Health and Older People, Mary Butler has announced. Responding to questions in the Seanad from Senator Martin Conway, Minister Butler stated preparatory work for this review has already started this year. Since the emergence of Covid-19, the HSE provided out-of-hours co-operatives with a support grant to ensure continuity of care. Minister Butler confirmed funding for Shannondoc was increased to over €6.8 million in 2020. “Where there is increased demand in certain areas, Shannondoc can provide support from other treatment centres, to ensure services are provided where needed most,” said Minister Butler. “The service is demand-led, and the HSE has advised that Shannondoc has continued to meet the targets for urgent and routine calls set out under its service level agreement. “The Government is committed to increasing the number of GPs working nationwide and …

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HSE and health advocates at odds over Shannondoc staffing

UP to 46 Clare general practitioners are participating in ShannonDoc’s out-of-hours services, according to the HSE’s Mid-West Community Healthcare. The level of cover provided by Clare GPs was queried by the Reinstate ShannonDoc Committee (RSC) recently. Noeleen Moran of The Reinstate Shannondoc Committee (RSC) claimed there was no GP available in Clare after midnight from January 7 to January 12 inclusive. In addition to this period, Ms Moran stated there was no doctor in Ennis after midnight on January 4, 12 or 14 either. “Not alone are centres in Ennistymon and Kilrush closed, centres at Ennis and Miltown Malbay and are not operational on some nights after midnight. The out- of-hours service in Limerick is being stretched to cover the whole of county Clare as well. Ms Moran said the RSC find it hard to accept there are as many as 46 GPs participating in providing out-of-hours GP care in Clare. “If this was the case, we would not have …

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ShannonDoc claims Clare fully covered despite lack of GPs

SHANNONDOC insists Clare patients continued to receive an out-of-hours service, despite there recently being no GP in the county on five successive nights after midnight, writes Dan Danaher. Between January 3 and 14, ShannonDoc never reached more than 32% of total doctor capacity available from midnight to 8am. An average of five patients in Clare were treated every night between midnight and 8am by one of ShannonDoc’s remote or mobile doctors. Noeleen Moran of The Reinstate Shannondoc Commmittee (RSC) claimed there was no GP available in Clare after midnight from January 7 to January 12 inclusive. In addition to this period, Ms Moran stated there was no doctor in Ennis after midnight on January 4, 12 or 14 either. “Not alone are centres in Shannon, Ennistymon and Kilrush closed, centres at Ennis, Miltown Malbay and Killaloe are not operational on some nights after midnight,” claimed Ms Moran. “The out-of-hours service in Limerick is being stretched to cover the whole of …

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Concerns over ShannonDoc aired at Clare County Council meeting

CONCERN about the closure of out-of-hours GP centres in Kilrush, Shannon and Killaloe was expressed at a Clare County Council meeting on Monday, writes Dan Danaher. Citing the lack of an any other business item on the council agenda, Councillor Tony O’Brien told the meeting he wanted to raise a number of issues concerning ShannonDoc, which were highlighted in last week’s Clare Champion. The Fianna Fáil Councillor outlined his concern about the closure of ShannonDoc centres in Kilrush, Shannon and Killaloe in view of the allocation of €5.2 million in taxpayers’ money. He proposed ShannonDoc management should be invited to make a presentation at a council meeting and answer questions about why these centres remain closed and what services they are providing for public funding they are receiving. “I believe ShannonDoc made a substantial operating surplus in 2020.” Council chairman, PJ Ryan advised Councillor O’Brien he was fully entitled to table this proposal at the next local authority meeting as …

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Shannondoc income increase despite fewer callouts queried

THE dramatic €850,000 increase in income from the General Medical Card Service (GMS) for an out-of-hours GP service, despite a much lower call volume, has been questioned by local health campaigners, writes Dan Danaher. The 2020 audited financial statement for Shannondoc revealed the number of calls handled by the company fell by 12% from 112,273 in 2019 to 98,178 in 2020. It also shows income from the GMS increased from €1,050,607 in 2019 to €1,900,655 in 2020. Overall income jumped from €7,306,717 in 2019 to €8,032,116 in 2020. This included income in 2020 from HSE Out-of-Hours €4,639,883; HSE Specimen Collection: €258,319; HSE SATU €49,275; HSE Methadone clinics and psychology services income: €176,297; HSE Other Income: €92,940; members’ contributions €654,433 and private patients’ income €154,384. The company received more than 50% of its income in the year from state funding through the HSE. According to the Shannondoc Reinstate Committee, for the past number of weeks Miltown Malbay has started to be …

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shannondoc

ShannonDoc prepares for festive rush

SHANNONDOC has predicted patient numbers across the Christmas period this year will be double normal operating levels. Looking ahead to the busiest period of the year for the service, which provides non-emergency GP care outside of normal surgery hours, ShannonDoc Chair Dr Ailish Kenny urged the public to be patient as staff try to deal with the huge increase in calls. “We normally deal with about 2,500 patients per week but that will more or less double over Christmas when GP practices will, of course, be closed for public holidays as well as weekends. Over the course of the Christmas and New Year period, we could care for approx 10,000 patients in total. “That’s a huge throughput and a credit to all our staff. Every year the organisation rises to the challenge and our staff have been incredible over the past 20 months with Covid-19, while the public, too, have been understanding and supportive in light of the challenges facing …

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shannondoc

Health Minister addresses Shannon out of hours cover

MINISTER for Health Stephen Donnelly wrote to Clare TD Violet Anne Wynne recently, regarding the future of out of hours medical care in Shannon. The Minister advised Ms Donnelly that while the local Shannondoc facility will not be opening in the near future, doctors may still come to Shannon to help patients. In his letter Minister Donnelly stated, “The HSE have advised that the Shannondoc contingency plan in response to Covid-19 is an interim plan in the current pandemic environment. “Within the proposed contingency plan, while GPs may not be stationed in the Shannon treatment centre, they will be available to treat patients in Shannon, if and when required. Following triage, the GP will, as deemed clinically appropriate, come and see the patient in the treatment centre, carry out a home visit or, arrange a virtual consultation. “The Shannondoc Covid-19 contingency plan facilitates where there are increased demands in certain areas, support can be provided from other treatment centres to …

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